Posted : Monday, December 25, 2023 01:42 PM
Front Desk Agent
Are you a friendly and customer-oriented individual with excellent communication skills? We are seeking a Front Desk Agent to join our team and provide exceptional service to our guests.
Duties:
- Greet guests and provide them with a warm welcome upon arrival
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints and resolve issues in a professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Previous experience working at the front desk of a hotel or similar establishment is preferred
- Excellent phone etiquette and the ability to handle multiple phone lines
- Familiarity with hotel reservation systems and basic computer skills
- Strong customer service skills with the ability to anticipate guest needs
- Knowledge of hospitality management principles and practices
- Multilingual skills are a plus, particularly fluency in [languages]
Join our team and be part of creating memorable experiences for our guests.
Apply today!
Job Type: Full-time
Pay: $12.
00 - $13.
00 per hour
Expected hours: 40 per week
Schedule:
* 10 hour shift
* 8 hour shift
* Evening shift
* Night shift
* Overnight shift
* Weekends as needed
Work setting:
* In-person
Work Location: In person
• Phone : NA
• Location : 104 North Ih 35, San Marcos, TX
• Post ID: 9062167556
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