JobID: 918
Position Type:
Clerical/Administrative/Police Records Clerk
Date Posted:
3/14/2024
Location:
City of Seguin
POLICE RECORDS CLERK
SUMMARY OF POSITION:
Under supervision of the Records Supervisor, performs a wide variety of general and/or specialized office support, clerical, and technical work in support of the Police Department; collects, indexes, processes, maintains, retrieves, copies, and distributes confidential law enforcement data and information; performs a variety of record keeping functions including processing police reports; receives and provides assistance to the public at the front counter and over the telephone; and provides other support and assistance to other non-sworn functions and activities of the Seguin Police Department.
EXAMPLES OF WORK:
Essential Duties*
Performs a variety of technical and clerical duties in support of departmental operations including those related to collecting, indexing, processing, maintaining, retrieving, copying, and distributing technical and confidential law enforcement data and information to include police reports, citations, warrants, protective orders, and subpoenas;
Enters, maintains, and retrieves data, reports, and information into and from a variety of automated law enforcement records management systems;
Photocopies and distributes crime, incident, arrest, and accident reports, warrants, subpoenas, follow-up requests, and related paperwork to various agencies including departmental staff, other local and state law enforcement personnel, insurance companies, and agencies and organizations; processes and distributes police reports and criminal complaints to the District Attorney’s Office and County Attorney’s Office for prosecution;
Assists, provides information, and responds to questions and concerns from the general public, departmental staff, and other agencies in person and by telephone; forwards calls to appropriate personnel; takes and provides phone messages; responds to public inquiries for information regarding police reports and other matters; ensures that the release of records complies with state, and federal laws;
Collects fees for copies of reports, records checks, and other matters; prepares and issues receipts; maintains appropriate ledgers and balances register;
Assists with police file and record management including their destruction and transformation to long term retention methods such as scanning reports and photographs;
Assists in compiling police activity statistics; prepares state and federal mandated reports;
Receives calls for service from individuals at the police department lobby; forwards intake information regarding calls for service to communications center in order for an officer to respond to take report;
Performs general clerical duties including typing, distributing mail, and filing;
Observes safety rules and procedures;
Prepares audio and video files for public release or prosecution to include redaction as necessary.
Other Important Duties*
Performs such other duties as may be assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of: general office equipment, including computer, phones, scanner, copier, and fax machine.
Ability to: communicate effectively both orally and in writing; demonstrate excellent customer service skills; demonstrate proper phone etiquette; perform basic principles of business writing; type at a speed of at least 40 words per minute with a high degree of accuracy; and operate a computer using Microsoft Excel and Word applications.
ACCEPTABLE EXPERIENCE AND TRAINING:
High school graduation, plus one year clerical experience that demonstrates a general aptitude for working with the public in a multi-task environment.
CERTIFICATES AND LICENSES REQUIRED:
Valid Texas Driver’s License.
-Starting Pay: $17.
68/hour
-Position Will Remain Open Until Filled
-The City of Seguin is an "Equal Employment Opportunity Employer" (AA/EOE)
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