JOB
Under general supervision, processes building permit applications and related documents; provides information and customer assistance, and explains City codes and policies.
EXAMPLE OF DUTIES
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.
Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Provides Department information and customer service; answers questions as first point of contact for customers; processes documents, permit applications and deposits; answers questions within scope of authority and training.
Reviews and accepts building permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review.
Accepts contractor and sub-contractor permit applications; reviews supporting documents for accuracy and completed required documentation.
Collects fees and issues receipts; balances and reconciles receipts to monies collected at the end of each day.
Responds to questions on zoning, building land use, permit readiness, project fees and other issues; explains policies, codes, standards and code enforcement violations.
Maintains permit log, files and records management program; maintains records and files associated with plan review process, problems and permits, prepares periodic reports and conducts surveys as required.
Assists Building Official and Building Inspectors; provides administrative support services as needed; researches issues and provides data on permit and plan issues and related subjects.
Responds to requests for information provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements.
Assists in maintaining permit records, files and log.
Performs other duties as assigned or required.
SUPPLEMENTAL INFORMATION
Required Knowledge of: City organization, operations, policies and procedures.
Reading building plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
Principles of record keeping and records management.
General purposes and techniques of building inspection and plan review.
Municipal building codes and ordinances.
Required Skill in: Reading building plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
Reading, understanding and applying building standards and procedures, applicable State and Federal rules and regulations, and City policies and procedures.
Read drawings, plans and specifications.
Applying department standards and City policies.
Establishing and maintaining cooperative working relationships with employees and the public.
Operating a personal computer utilizing a variety of business software.
Effective communication, both oral and written.
Physical Demands / Work Environment: Work is performed in a standard office environment; outdoors in all weather conditions; is subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.
May be required to work immediately before, during or after an emergency or disaster.
NOTE: This position is designated safety and/or security sensitive.
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